Return & Refund Policy

At The Arab Trend Official, your satisfaction is our top priority. If you're not completely happy with your purchase, we offer a straightforward and transparent return and refund process.

✅ Return Eligibility

We accept returns within 7 days of delivery, provided the following conditions are met:

  • The item is unused, in its original packaging, and in the same condition as received

  • The return request is submitted within 7 days of receiving your order

  • A valid proof of purchase (order number or receipt) is provided

❌ Non-Returnable Items

The following items are not eligible for return:

  • Used, damaged, or altered products

  • Items returned after the 7-day window

  • Clearance, sale, or final-sale items

  • Gift cards or promotional items

🔁 How to Initiate a Return

To start a return:

  1. Email us at 📧 thearabtrendofficial@gmail.com with your order number and reason for return

  2. Our customer service team will review your request and send return instructions

  3. Ship the item back to us — return shipping is the customer's responsibility unless the item is damaged or incorrect

  4. Once we receive and inspect your return, a refund will be issued within 5–7 business days

💸 Refunds

  • Refunds will be issued to your original method of payment

  • Depending on your payment provider, it may take a few extra days for the refund to appear in your account

  • A confirmation email will be sent once your refund is processed

📦 Damaged or Incorrect Items

If your item arrived damaged, defective, or not as ordered, please contact us right away at 📧 thearabtrendofficial@gmail.com with:

  • Your order number

  • Clear photos of the item received

We will offer either a replacement or a full refund, depending on the situation.

🛑 Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank or credit card account

  2. Contact your payment provider for an update

  3. Still need help? Email us at 📧 thearabtrendofficial@gmail.com

📩 Need Assistance?

We’re here to help! If you have any questions about returns or refunds, contact us:

📧 thearabtrendofficial@gmail.com
🌍 Based in the United Arab Emirates & Saudi Arabia